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Privacy Policy

Effective date: September 25, 2026Last updated: September 25, 2026

Sylloq is an academic organization service that helps students organize courses, syllabi, assessments, class schedules, calendars, reminders, and related academic information. This Privacy Policy explains how information is handled when you use Sylloq.

1. Information We Collect

Information you provide

Depending on how you use Sylloq, you may provide:

  • account information, including your email address;
  • profile and onboarding information, such as your name, institution, program, semester name, and semester dates;
  • course syllabi in PDF or DOCX format and timetable images or documents you choose to upload;
  • course details, assessments, deadlines, grading information, class schedules, and other academic information;
  • academic information you add or correct manually; and
  • settings and preferences, including reminder, notification, appearance, and course sound preferences.

Information processed automatically

Sylloq and its infrastructure process information needed to run the service, such as authentication sessions, request and error logs, basic device or browser information, IP address information handled by hosting and security systems, and notification subscription or device tokens when you enable notifications. Sylloq does not include third-party advertising or targeted advertising trackers.

2. How We Use Information

We use information to:

  • provide, maintain, and secure Sylloq;
  • create and authenticate accounts;
  • organize academic information by user and semester;
  • process syllabus and timetable uploads;
  • create calendars, schedules, and reminders;
  • send account communications and notifications you request or enable;
  • prevent abuse and diagnose service reliability problems; and
  • comply with applicable legal obligations.

3. Syllabus and AI Processing

When you upload a syllabus or timetable, Sylloq may use automated systems and OpenAI services to analyze its contents and identify information such as course details, assignments, quizzes, tests, exams, deadlines, grading information, and class schedules. The relevant document content is sent for processing only as needed to provide this feature.

Automated extraction can be incomplete or incorrect. Sylloq gives you review tools, but you remain responsible for checking important academic information against official course and institution materials.

4. How We Share Information

Sylloq does not sell personal information and does not share it for third-party targeted advertising. Information may be shared only as reasonably necessary:

  • with service providers that operate Sylloq;
  • to comply with law, legal process, or valid governmental requests;
  • to protect users, Sylloq, or others from fraud, abuse, or security threats; or
  • in connection with a merger, financing, acquisition, reorganization, or transfer of the service, subject to appropriate notice and legal requirements.

5. Service Providers

Sylloq relies on providers including:

  • Supabase for authentication, database, file storage, and backend infrastructure;
  • OpenAI for AI-assisted syllabus and timetable processing;
  • Vercel for application hosting and delivery;
  • Resend for transactional email delivery where configured with Sylloq's authentication service; and
  • Apple Push Notification service (APNs) and supported web push services when you enable notifications.

These providers may process information only as needed to perform their services for Sylloq and under their applicable terms and privacy practices.

6. Data Retention

Information is retained for as long as reasonably necessary to provide Sylloq and for legitimate operational, security, dispute, and legal purposes. Account-associated information may be retained while your account remains active or until a valid deletion request is completed, subject to applicable obligations. Backup, security, and diagnostic records may remain for a limited period after deletion where technically or legally necessary.

7. Data Security

Sylloq uses reasonable technical and organizational safeguards, including authenticated access controls and access restrictions for user data and uploaded files. No online service or storage system can guarantee absolute security.

8. Your Choices and Rights

You may:

  • access or update applicable profile, settings, and academic information in Sylloq;
  • delete individual courses and their associated data;
  • manage notification preferences in Sylloq and notification permissions in your browser or device settings;
  • request assistance with accessing, correcting, or deleting your personal information; and
  • exercise privacy rights available under applicable law. People in Canada may have rights under applicable federal or provincial privacy laws, depending on the circumstances.

You can permanently delete your Sylloq account and associated data from the Danger Zone in Settings. Sylloq requires an intentional confirmation before deletion and signs the account out when the process is complete.

9. Notifications

If you enable notifications, Sylloq may send reminders about class schedules, assessments, and academic deadlines. You can adjust reminder preferences in Sylloq and control notification permission through your browser or device settings. Notification delivery may also be affected by device features such as Focus or Do Not Disturb.

10. Children's Privacy

Sylloq is intended for students. It is not knowingly designed to solicit personal information from children in circumstances where parental or guardian consent is legally required. If you believe a child provided personal information without required consent, please contact Sylloq so the situation can be reviewed.

11. International Data Processing

Sylloq is operated from Canada. Its service providers may process information in Canada, the United States, or other countries where they operate. Privacy laws in those countries may differ from those where you live. Sylloq handles such processing subject to applicable law and available safeguards.

12. Changes to This Policy

This Privacy Policy may be updated as Sylloq changes or as legal requirements evolve. The effective and last-updated dates at the top of this page will be revised when changes are published.

13. Contact Us

For privacy questions or requests concerning your personal information, use the official Sylloq support contact published with the app's App Store listing. A direct email address is not listed here until Sylloq has a verified, monitored privacy mailbox.